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Lesson
A lesson could be formulated as: It is important to assess the risk of priority changes by a TA client, and the possible implications, especially if a government (and thereby the client) change may occur during the implementation of the TA project.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
This is a description, not a lesson for a future TA project.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
Again, this is a description of what was done, not a lesson for a future TA project. In addition, as a lesson, it is somewhat weak since it is commonly understood that participants benefit from workshops by experts. A lesson could be formulated as: Although a TA objective may not be achieved, TA products (e.g., analytical reports) may still be exploited in the future.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
This is a description, not a lesson for a future TA project. The change in scope dropped tasks connected with project preparation, so the likelihood of matching the ambition of the outcome was not realistic. This validation offers the following lesson: It is important to match the ambition of TA project objectives with resources available and borrower capacity. ADB’s value added is in the dialogue and the provision of independent recommendations, based on best practices, which raises the capacity of clients.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
This is a description of what has happened, not a lesson for a future TA project. Refer to lesson under Knowledge building.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
This is a description of what was done, not a lesson for a future TA project. . A lesson is: Significant changes in scope requires careful consideration of the impact on the effective and efficient use of the TA project resources.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
This is a description, not a lesson for a future TA project.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
This is a description of what was done, not a lesson for a future TA project. This validation offers the following lesson: Active engagement with appropriate stakeholders adds value to TA project outputs and ADB standing as convener and facilitator.

Project Number: 42417-045
Project Name: Vertical Mobility and Safety Improvement
Report Date:
Lesson
Develop higher project readiness. It would have helped to reduce the project start-up delays and avoid gaps in monitoring. Closer ADB monitoring and more review missions may have helped to push critical readiness actions.

Project Number: 42489-053
Project Name: Water Supply and Sanitation Services Investment Program - Tranche 4
Report Date:
Lesson
Modernize wastewater discharge standards. Updating the standards based on international good practice (e.g., EU or EPA) and strengthening technical capacity, regulations, and enforcement mechanisms including fees would improve compliance with the wastewater discharge standards. The wastewater standards are currently unattainable with available technologies and capital and are therefore largely neglected by operators and regulators.

Project Number: 42489-053
Project Name: Water Supply and Sanitation Services Investment Program - Tranche 4
Report Date:
Lesson
Introduce public accountability and grievance redress mechanisms for transparency and developing trust with customers. Lack of an effective mechanism for public accountability contributed to the of deficiencies project implementation. It also becomes the main contributor to the WSS sector’s inefficiency. Accountability of public utilities to the public for their services and operations is critical for performance of the WSS sector. Water utility operations are interwoven with public needs.

Project Number: 42489-053
Project Name: Water Supply and Sanitation Services Investment Program - Tranche 4
Report Date:
Lesson
Ensure dedicated PCU with full-time project director. There is a need for a dedicated project management team led by a director responsible for day-to-day management and completion of each ADB-financed project. The program suffered from high PCU staff turnover including of the director. Frequent change of staff led to delays in approving bid evaluation reports and contract variation orders, as time is needed for new staff to familiarize with project procedures.

Project Number: 42489-053
Project Name: Water Supply and Sanitation Services Investment Program - Tranche 4
Report Date:
Lesson
A simplified monitoring and evaluation system, with direct reporting to the executing agency, would have led to better assessment of the project’s performance. The ability to evaluate project performance and benefits was seriously compromised when the collection of performance data was discontinued even though collection was required under the loan agreement. The PPMS for the project was complex and was maintained only for the duration of each loan’s implementation period.

Project Number: 40296-013, 45299-001
Project Name: Water Supply and Sanitation Sector Project
Report Date:
Lesson
Long-term engagement is needed to foster private sector participation in water supply provision. Along with other development partners, ADB has contributed significantly to the development of an enabling environment for private sector engagement in the provision of WSS services in Armenia. This would not have been possible without ADB’s long-term engagement in the sector through this project and other interventions. ADB support to draft the PPP law (approved in June 2019) and continuing support on regulations will further enhance the enabling environment.

Project Number: 40296-013, 45299-001
Project Name: Water Supply and Sanitation Sector Project
Report Date:
Lesson
Nonrevenue water will remain a neglected issue without serious government and development partner support and targeted project actions. The project’s high target levels for NRW, at 70%, reflected a low priority given by both government and ADB. There were no specific actions outlined in the project design to achieve reductions in NRW. Metering should have improved the ability to monitor and control losses. Although impressive results in metering were achieved, the priority appears to have been to improve collection efficiency rather than seriously address NRW.

Project Number: 40296-013, 45299-001
Project Name: Water Supply and Sanitation Sector Project
Report Date: