West Bengal Development Finance Program

The effective use of IT-based e-governance systems not only strengthens the government's capability and efficiency in tax administration, expenditure, and debt management, but also enhances the quality and accessibility of public service delivery at affordable costs to many different segments of society, including the poor. IT-based public sector reforms are also very effective at standardizing processes and preventing leakage, fraud, and corruption, and thereby improving accountability and governance at all levels of public administration. For sustainable fiscal reforms with maximum institutional impact, policy-based programs should prioritize investment in IT-based systems.