Building systems and organizational capacity is critical to the success of social assistance programs. Moving beyond a pilot to a national CCTprogram requires establishing project management structures, robust systems for information management, accountability mechanisms, and significant human resources. Despite impressive growth, the Philippines' CCT program faced challenges as it expanded nationally. It will therefore require continuous capacity building and improvements across the social protection delivery chain, including identification, registration, validation, grievance redress, payments delivery, communications,financial management, and M&E. ADB’s Expanded Social Assistance Project captured these lessons to ensure continued support for system strengthening and IT reforms that streamline business processes, harmonize and automate information systems, and improve coordination and data sharing across agencies.
Social Protection Support Project