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Lesson
Baseline data are important. During conflicts, data change: infrastructure is destroyed and people are displaced. Monitoring surveys are difficult to conduct because of restricted access. The project management unit failed to expand the management information system to assess subproject impacts, the absence of which made postproject evaluation difficult.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Most contracts were relatively small and within the competence levels of local contractors, especially relevant in the difficult conditions for access and supply that applied during and after the conflicts. Use of local contractors, instead of outside companies, strengthened local ownership and avoided aggravating community and ethnic tensions.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Implementation is difficult in the fluid security conditions of conflicts and their aftermath. However, staff members were motivated by the evident need for their services, as well as by pressure from both sides in the conflict to address basic infrastructure in all areas.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
The North East Community Restoration and Development implementation structure, including the delegation of responsibility to a provincial project management unit and the inclusion of all stakeholders in the provincial project coordination committee subproject selection process, was effective in implementing restoration activities. It provided a model for coordination between central, provincial, district, divisional, and local government, and encouraged cooperation with other agencies and minimized duplication of agencies' work.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Delay in ADB's internal business processes, including the disbursement of withdrawal applications, often frustrates smooth implementation progress. Timely disbursement is critical, especially for financial intermediation loans, because financial institutions set the subloan interest rate based on the relending rate from the government and approve subloans to final borrowers only after they receive refinance from the government. Project administration requires closer attention to efficient and timely disbursement and other internal business processes.

Project Number: 36117-013
Project Name: Small and Medium Enterprise Regional Development Project
Report Date:
Lesson
Small and medium enterprises (SMEs) generally suffer capacity constraints and lack skills in business development, marketing, planning, human resource management, and other business skills, which makes them less bankable. Had it been done, the capacity development technical assistance would have provided necessary skills training and improved the capacity of borrowing SMEs. Sri Lanka's Credit Information Bureau also covers SMEs.

Project Number: 36117-013
Project Name: Small and Medium Enterprise Regional Development Project
Report Date:
Lesson
ADB's Financial Sector Operational Plan supports the market-based pricing approach and stipulates that projects involving credit lines need to be designed to strengthen the capacity of financial institutions intermediating the credits and such a project should comply with the Operations Manual (D6) to avoid undermining the commercial incentive for the participating financial institutions to competitively mobilize finances and distorting the credit and interbank market.

Project Number: 36117-013
Project Name: Small and Medium Enterprise Regional Development Project
Report Date: