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Lesson
It is noted that the project analysis tended to focus on supply-side interventions with inadequate attention to thedemand side. The assumptions and risks identified in project design mention the assumption that external degree students will recognize the quality and convenience of Distance Education Partnership Program (DEPP) distance learning, but all other assumptions and risks focus on supply-side issues. In a market intervention of this kind, both supply and demand need equal attention.

Project Number: 33251-013
Project Name: Distance Education Modernization Project
Report Date:
Lesson
This relates to the baseline data that was missing in the project. The lack of basic data as the benchmark for evaluation has caused difficulties in assessing the project’s achievements; hence, the evaluation was mainly based on qualitative data.

Project Number: 40049-013, 40049-012
Project Name: Rural Basic Education Project
Report Date:
Lesson
No new lessons.

Project Number: 32407-013, 32407-023
Project Name: Maritime Training Project
Report Date:
Lesson
Raising awareness of end-users is an important component of projects that streamline government administration. It helps increase demand for the systems, reduce misinformation, and support the overall change. The funding allocation to public awareness campaigns under the project could have been higher.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Information technologgy training for government agencies' staff was expensive. It may be more efficient in future procurement plans to have a separate package for training in basic information and communication technology, as there are many institutions in the country that provide these services.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Projects with significant information technology (IT) components require specific expertise in designing the software's technical specifications and bidding documents, and monitoring a software developer's work. The terms of reference for IT experts should have required candidates to have minimum experience in writing technical specifications for software development that were successfully tendered.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
It is unlikely that civil servants in the Kyrgyz Republic have the necessary incentives to manage complex projects as unremunerated, part-time project managers, even if they are highly competent. It is also unlikely that public procurement processes can be managed without specialized procurement skills. A fully dedicated project manager and a procurement specialist should have been appointed to the project.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Implementation of a single window for foreign trade is an extremely complex process that requires a long-term commitment and high-level support. It also requires continuous dialogue with all concerned government agencies to lower resistance to change, including by middle managers and operational staff. The project should have had a longer implementation period and should have included a stronger communication and change management component. A project administration manual and a design and monitoring framework (DMF) at an earlier stage could have helped expedite implementation.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date: