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Lesson
Baseline data are important. During conflicts, data change: infrastructure is destroyed and people are displaced. Monitoring surveys are difficult to conduct because of restricted access. The project management unit failed to expand the management information system to assess subproject impacts, the absence of which made postproject evaluation difficult.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Most contracts were relatively small and within the competence levels of local contractors, especially relevant in the difficult conditions for access and supply that applied during and after the conflicts. Use of local contractors, instead of outside companies, strengthened local ownership and avoided aggravating community and ethnic tensions.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Implementation is difficult in the fluid security conditions of conflicts and their aftermath. However, staff members were motivated by the evident need for their services, as well as by pressure from both sides in the conflict to address basic infrastructure in all areas.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
The North East Community Restoration and Development implementation structure, including the delegation of responsibility to a provincial project management unit and the inclusion of all stakeholders in the provincial project coordination committee subproject selection process, was effective in implementing restoration activities. It provided a model for coordination between central, provincial, district, divisional, and local government, and encouraged cooperation with other agencies and minimized duplication of agencies' work.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Raising awareness of end-users is an important component of projects that streamline government administration. It helps increase demand for the systems, reduce misinformation, and support the overall change. The funding allocation to public awareness campaigns under the project could have been higher.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Information technologgy training for government agencies' staff was expensive. It may be more efficient in future procurement plans to have a separate package for training in basic information and communication technology, as there are many institutions in the country that provide these services.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Projects with significant information technology (IT) components require specific expertise in designing the software's technical specifications and bidding documents, and monitoring a software developer's work. The terms of reference for IT experts should have required candidates to have minimum experience in writing technical specifications for software development that were successfully tendered.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
It is unlikely that civil servants in the Kyrgyz Republic have the necessary incentives to manage complex projects as unremunerated, part-time project managers, even if they are highly competent. It is also unlikely that public procurement processes can be managed without specialized procurement skills. A fully dedicated project manager and a procurement specialist should have been appointed to the project.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Implementation of a single window for foreign trade is an extremely complex process that requires a long-term commitment and high-level support. It also requires continuous dialogue with all concerned government agencies to lower resistance to change, including by middle managers and operational staff. The project should have had a longer implementation period and should have included a stronger communication and change management component. A project administration manual and a design and monitoring framework (DMF) at an earlier stage could have helped expedite implementation.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Local government reform is a complex undertaking, involving major changes in the regulatory framework, institutional arrangements, supporting infrastructure, and human capacity. It also requires a long-term perspective in both design and implementation. Thus, the government?s continuous commitment to reform, its ownership of the program, and collaborative support by the donor community are all necessary elements in designing local government reform through a programmatic approach.

Project Number: 39516-013, 39516-023
Project Name: Local Government Financing and Budget Reform Program Cluster
Report Date:
Lesson
In Viet Nam legislation is often comprehensive but implementation weak. Implementation required close monitoring on an annual basis and ensured continued relevance to the government's reform progress. While the Poverty Reduction Support Credit operations provided financial support for implementing the whole Socioeconomic Development Plan (SEDP), they disbursed against the upfront completion of a number of specific reform measures identified within the SEDP agenda by consultation between partners and the government, led by the World Bank.

Project Number: 41046-013, 42191-013, 42191-023, 42191-033
Project Name: Support the Implementation of the Poverty Reduction Programs IV and V
Report Date:
Lesson
The Poverty Reduction Support Credit (PRSC) series served as an effective framework for policy dialogue and interactions between the government and donors. The PRSC exercise also served as a common forum for donors to raise concerns with the government and provided the donors with broad access to a large number of ministries and agencies. The role of cofinanciers under the PRSC evolved from providers of financing to partners engaged in policy dialogue and the preparation of operations.

Project Number: 41046-013, 42191-013, 42191-023, 42191-033
Project Name: Support the Implementation of the Poverty Reduction Programs IV and V
Report Date:
Lesson
The new series of programmatic development policy lending is taking this broad lesson into account, driven by a new Socioeconomic Development Plan report (2011-2015). Though focused on two of the four pillars of the last Poverty Reduction Support Credit series, policy coordination that reflects linkages in policy areas requires a strong analytical foundation to inform directions and specific decisions.

Project Number: 41046-013, 42191-013, 42191-023, 42191-033
Project Name: Support the Implementation of the Poverty Reduction Programs IV and V
Report Date:
Lesson
The breadth of the reform undertaking and linkages among policy actions across sectors called for a comprehensive approach to dialogue and support by development partners. Several development partners withdrew or reduced their development assistance to Viet Nam, in accordance with their aid practices for middle-income countries. The number of cofinanciers peaked at 11 for Poverty Reduction Support Credits (PRSCs) 6 and 7 and has fallen since, with some impact on the total level of financing under the PRSCs.

Project Number: 41046-013, 42191-013, 42191-023, 42191-033
Project Name: Support the Implementation of the Poverty Reduction Programs IV and V
Report Date:
Lesson
A program cluster approach with prior expected actions enveloped by a medium-term framework with flexibility built into its design is an effective approach to supporting government reforms. It promotes continuous dialogue with the government on reforms and allows for program changes to effectively and efficiently respond to new or worsening risks to the economy and shifts in government policy priorities.

Project Number: 41046-013, 42191-013, 42191-023, 42191-033
Project Name: Support the Implementation of the Poverty Reduction Programs IV and V
Report Date: