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Lesson
The government’s commitment to reforms to enhance accountability and transparency in use of public resources is essential for the success of social services delivery programs. The effectiveness of public expenditure can be improved by maintaining higher quality standards for services.

Project Number: 43496-013
Project Name: Social Services Delivery Program
Report Date:
Lesson
No new lessons.

Project Number: 41657-013
Project Name: Emergency Disaster Damage Rehabilitation (Sector) Project
Report Date:
Lesson
Rigorous and fast-paced monitoring and evaluation, which is well suited to the implementation arrangements, is critical in urgently needed and large programs like this one, hence, it needs emphasis in the design of such programs.

Project Number: 40563-013
Project Name: Earthquake-Displaced People Livelihood Restoration Program
Report Date:
Lesson
The project should be realistic about the capacity of counterparts to handle intensive procurement, according to ADB rules. In this case, procurement picked up significantly after a full-time procurement specialist was hired to support the project management office.

Project Number: 35261-013
Project Name: Sustainable Capacity Building for Decentralization Project
Report Date:
Lesson
Appetite for outputs should be tested before a project goes for approval. In this case, there was minimal appetite for the revolving fund set up with cofinancing from the Government of the Netherlands, and for capacity-building service provider accreditation.

Project Number: 35261-013
Project Name: Sustainable Capacity Building for Decentralization Project
Report Date:
Lesson
Baseline data are important. During conflicts, data change: infrastructure is destroyed and people are displaced. Monitoring surveys are difficult to conduct because of restricted access. The project management unit failed to expand the management information system to assess subproject impacts, the absence of which made postproject evaluation difficult.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Most contracts were relatively small and within the competence levels of local contractors, especially relevant in the difficult conditions for access and supply that applied during and after the conflicts. Use of local contractors, instead of outside companies, strengthened local ownership and avoided aggravating community and ethnic tensions.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Implementation is difficult in the fluid security conditions of conflicts and their aftermath. However, staff members were motivated by the evident need for their services, as well as by pressure from both sides in the conflict to address basic infrastructure in all areas.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
The North East Community Restoration and Development implementation structure, including the delegation of responsibility to a provincial project management unit and the inclusion of all stakeholders in the provincial project coordination committee subproject selection process, was effective in implementing restoration activities. It provided a model for coordination between central, provincial, district, divisional, and local government, and encouraged cooperation with other agencies and minimized duplication of agencies' work.

Project Number: 36601-013, 36601-023, 38111-013
Project Name: North East Community Restoration and Development Project
Report Date:
Lesson
Raising awareness of end-users is an important component of projects that streamline government administration. It helps increase demand for the systems, reduce misinformation, and support the overall change. The funding allocation to public awareness campaigns under the project could have been higher.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Information technologgy training for government agencies' staff was expensive. It may be more efficient in future procurement plans to have a separate package for training in basic information and communication technology, as there are many institutions in the country that provide these services.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Projects with significant information technology (IT) components require specific expertise in designing the software's technical specifications and bidding documents, and monitoring a software developer's work. The terms of reference for IT experts should have required candidates to have minimum experience in writing technical specifications for software development that were successfully tendered.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
It is unlikely that civil servants in the Kyrgyz Republic have the necessary incentives to manage complex projects as unremunerated, part-time project managers, even if they are highly competent. It is also unlikely that public procurement processes can be managed without specialized procurement skills. A fully dedicated project manager and a procurement specialist should have been appointed to the project.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Implementation of a single window for foreign trade is an extremely complex process that requires a long-term commitment and high-level support. It also requires continuous dialogue with all concerned government agencies to lower resistance to change, including by middle managers and operational staff. The project should have had a longer implementation period and should have included a stronger communication and change management component. A project administration manual and a design and monitoring framework (DMF) at an earlier stage could have helped expedite implementation.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
In Viet Nam legislation is often comprehensive but implementation weak. Implementation required close monitoring on an annual basis and ensured continued relevance to the government's reform progress. While the Poverty Reduction Support Credit operations provided financial support for implementing the whole Socioeconomic Development Plan (SEDP), they disbursed against the upfront completion of a number of specific reform measures identified within the SEDP agenda by consultation between partners and the government, led by the World Bank.

Project Number: 41046-013, 42191-013, 42191-023, 42191-033
Project Name: Support the Implementation of the Poverty Reduction Programs IV and V
Report Date: