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Lesson
Early engagement with stakeholders and design of subsidy programs responsive to the needs of vulnerable groups could expedite the implementation of complex policy reforms. The success of this program highlights the importance of the government's continuing commitment in improving the performance and sustainability of the Palau Public Utilities Corporation.

Project Number: 54151-001, 54151-003
Project Name: Palau Public Utilities Corporation Reform Program 
Report Date:
Lesson
A well-thought-out project communications plan, backed by local capacity building, is needed for the successful implementation of projects in FSM. Information is often not widely shared in the FSM, and securing support for reforms can be particularly complex in this context. The Chuuk Public Utilities Corporation was able to effectively carry out its communications and outreach activities and secure support for reforms with the help of a well-defined operation, maintenance, and management contract. Project delays affected the momentum of activities in the other three states.

Project Number: 35448-013
Project Name: Omnibus Infrastructure Development Project
Report Date:
Lesson
Adequate public awareness and successful demonstration of the benefits from projects facilitate the replication of these projects or components thereof. Soil pollution and pit latrine issues were not well addressed and discussed before project inception. The project created a large impact through awareness raising and by demonstrating the highly beneficial project outcome in Mongolia. Buttressed by a participatory approach, the project has helped bring about notable shifts in government focus and household outlook towards human waste management and soil pollution issues.

Project Number: 49113-001
Project Name: Managing Soil Pollution in Ger Areas through Improved On-site Sanitation Project
Report Date: