Implementation of institutional reforms under the program was more effective and efficient when there was an adequate and detailed blueprint with clear and measurable results indicators, as well as where project-type implementation arrangements were in place to facilitate the change process (e.g., the business registration system or the new inspection process for tax administration were supported by detailed blueprints and financed through investment projects). The $2.9 million grant approved under the program cluster was thus very useful. The government accelerated implementation of the SWFT (single window for pre-customs clearance of foreign trade) when the policy action was reworded to become more results-oriented rather than process-focused.
Investment Climate Improvement Program