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Lesson
Free water supply connection policy. The policy enabled all households, including poor and low-income families, to have access to piped water supply systems. As a result, 24-hour safe water supply and sanitation coverage in target provinces increased significantly, to more than 90%. This policy should be scaled up in all provinces to promote increased water service and sanitation coverage.

Project Number: 36339-022
Project Name: Small Towns Water Supply and Sanitation Sector Project
Report Date:
Lesson
The project’s monitoring and reporting system should be strengthened to include updates on the implementation of safeguard requirements. This is to allow (i) the public and affected villagers access to safeguard action plans, consultation opportunities, voluntary land donation criteria, and monitoring reports; and (ii) the PCU to be aware of problems during implementation that could be resolved in a timely manner.

Project Number: 36339-022
Project Name: Small Towns Water Supply and Sanitation Sector Project
Report Date:
Lesson
Some GAP targets were formulated unrealistically for the local context. For example, the target of setting quotas of 30% for female participation in the O&M of small-scale civil works was impractical. The works were carried out by communities in which women and men work together. This could have been avoided through consultation with women in subprojects’ areas. The GAP should also have included actions and targets relating to women’s time poverty to quantify gender benefits in the water supply sector more effectively.

Project Number: 36339-022
Project Name: Small Towns Water Supply and Sanitation Sector Project
Report Date:
Lesson
Roles and responsibilities, and implementation arrangements for raising awareness of health, hygiene, and sanitation in communities should be clearly identified from the very beginning of the project. As the MOH’s role was not well defined at the start of the project, its responsibilities were unclear.

Project Number: 36339-022
Project Name: Small Towns Water Supply and Sanitation Sector Project
Report Date:
Lesson
As part of PNP corporatization, tariff adjustment, and improving PNP’s accounting and financial management system have been implemented. However, the system was not in place to monitor PNP performance during implementation. A series of regular workshops should be organized for the PNPs and their respective provincial government representatives to discuss the issues and solutions related to tariffs, financial performance, accounts receivable, and other conditions under the service agreements.

Project Number: 36339-022
Project Name: Small Towns Water Supply and Sanitation Sector Project
Report Date:
Lesson
Reforms can be introduced and implemented if they are conditionally linked to capital investment. In addition, key reforms, including regulatory framework, corporatization of PNPs, and tariff adjustments, should be judiciously leveraged against associated capital investments. This approach should be continued and refined in future projects.

Project Number: 36339-022
Project Name: Small Towns Water Supply and Sanitation Sector Project
Report Date: