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Lesson
Project implementation capacity of the executing and implementing agencies. The provision of training for the executing and implementing agencies at the outset, not only in ADB procurement procedures but also in project management techniques, would probably have reduced the project start-up delays. Future projects should include appropriate training to new executing and implementing agencies at start-up.

Project Number: 38177-013
Project Name: Regional Customs Modernization and Infrastructure Development Project
Report Date:
Lesson
Ownership by the borrower, particularly the implementing agency, is critical to successful implementation. An efficient project management office with dedicated staff and supported by experienced international and national consultants plays an indispensable role in project implementation.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
For ICT-related projects, attracting and retaining high-caliber engineers is a challenge and requires special solutions, e.g., designing special incentive packages.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
Business process reengineering, which is at the core of customs reform, must be conducted in line with international standards, particularly the World Customs Organization's Revised Kyoto Convention. This will maximize harmonization of customs procedures across borders in the interest of facilitating international trade.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
Close donor coordination will ensure that project activities are implemented in a synchronized manner.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
Implementing a customs modernization program entails efforts by not only the customs authority, but also various other government agencies involved in regulating international trade. Strengthening interagency coordination for policy consistency and harmonization is a key to success.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
Proactive engagement with the private sector helps ensure effectiveness of business process reengineering, improve system user-friendliness, and facilitate acceptance by the trade community.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
For customs modernization projects with high ICT content, a pilot operation period of at least 1 year needs to be included at appraisal. This will give system developers and project designers a chance to factor in user feedback before final acceptance.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
Setting up task forces with experienced and motivated staff from the executing and implementing agencies, as well as staff from other government agencies depending on the nature of tasks, proved effective in executing tasks related to business process reengineering, which is both policy oriented and technical in nature, or to testing and accepting customs automated information system, which relied heavily on ICT.

Project Number: 35376-033
Project Name: Customs Modernization Project
Report Date:
Lesson
Governments and ADB should conduct a more detailed review of the studies to confirm soundness of assumptions and results. The pre-feasibility study that prepared the project design and appraised the viability of the subprojects had quality issues, given that two airport projects in Cambodia were cancelled due to poor market viability, the airport project in the Lao PDR had to be redesigned due to the need to expand scope, the site for the wastewater treatment plant in Siem Reap was not firmed up and substantial time was wasted looking for an alternative site, and others.

Project Number: 35282-013, 33434-013, 35345-013
Project Name: Greater Mekong Subregion: Mekong Tourism Development Project
Report Date:
Lesson
There may be merit in carefully reviewing donor coordination mechanisms to determine if there are more effective ways to coordinate structural and sector programs. If alternative approaches to achieving the same high level of coordination could be formulated, such techniques may allow more resources to be dedicated to each donor's programs and thereby increase the likelihood they will succeed.

Project Number: 43211-013
Project Name: Sixth Development Policy Support Program
Report Date:
Lesson
Numerical targets such as gross domestic product growth rate and poverty incidence should be used with caution, as a global financial crisis can adversely and unexpectedly affect achievement of these targets, as was the case under Development Policy Support Program - 6.

Project Number: 43211-013
Project Name: Sixth Development Policy Support Program
Report Date:
Lesson
The program framework has proven successful in enabling the use of a flexible medium term framework that promotes ownership by the government, as was evident in the Development Policy Support Program (DPSP) series. In addition, the medium-term framework allows changing government priorities to be successfully incorporated, as occurred under DPSP-6.

Project Number: 43211-013
Project Name: Sixth Development Policy Support Program
Report Date: