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Lesson
Close collaboration between key government agencies and the local community enables adequate operation and maintenance (O&M) of project facilities through community-based activities. Sanitasi Berbasis Masyarakat (community-based sanitation), being one of the national programs implemented by the water supply and environmental sanitation working group established by Indonesia’s National Development Planning Agency in 2013, made it easier for the project to mobilize the communities to participate during the design and implementation stages.

Project Number: 39071-013
Project Name: Metropolitan Sanitation Management and Health Project
Report Date:
Lesson
A unified bill covering both water supply and sanitation services provides a practical approach to improving the revenue stream for wastewater management. Compared to water supply; it is often harder to collect tariffs for wastewater management services. The local water supply company in Medan; the capital city of the North Sumatra province; has provided a practical solution to this by installing a unified billing system for water supply and wastewater management services.

Project Number: 39071-013
Project Name: Metropolitan Sanitation Management and Health Project
Report Date:
Lesson
An off-site sanitation system with a broad coverage area is feasible in Indonesia and may be scaled up to support national sanitation targets. The project, under the Yogyakarta subproject, was to able to successfully operate an off-site sanitation system covering all the administrative areas of the city and the districts of Sleman and Bantul. Against the 14,700 targeted additional sewer connections, it completed 17,880 connections or 121.63% of the target.

Project Number: 39071-013
Project Name: Metropolitan Sanitation Management and Health Project
Report Date:
Lesson
Reducing or avoiding implementation delays would require, among others: (i) ensuring that project and/or subproject implementation is a high priority for local governments and counterpart funds are provided in government annual budgets, and (ii) starting resettlement activities as early as possible and providing adequate funds for these activities.

Project Number: 45507-003
Project Name: Yunnan Chuxiong Urban Environment Improvement Project
Report Date:
Lesson
Exploring the possibility of developing other techniques and approaches in measuring the economic benefits of a WSS project helps to firm up its socioeconomic contribution. This could help better capture a project’s results. Although time savings are valid benefits, these may or may not be secondary to the health benefits

Project Number: 38560-022
Project Name: Second Rural Water Supply and Sanitation Sector Project
Report Date:
Lesson
A high degree of borrower’s commitment and accountability is crucial to project implementation and success. The capacity of the borrower and agencies to provide timely response and adequate support from start-up to completion are critical in overcoming implementation challenges. It is crucial that agencies help in ensuring timeliness and availability of sufficient support to reduce any unnecessary delays.

Project Number: 38560-022
Project Name: Second Rural Water Supply and Sanitation Sector Project
Report Date:
Lesson
Cost overrun can potentially result in a decrease of intended benefits and lower achievement of project outcome. Appropriate estimation of project costs, including contingencies, at appraisal helps in reducing the cost overrun during implementation that could have serious implications on project implementation, given limited funding resources. For instance, a more rigorous consideration of design, including alternative designs and least-cost options, are important to help improve a project’s financial planning and accuracy of cost estimates.

Project Number: 38560-022
Project Name: Second Rural Water Supply and Sanitation Sector Project
Report Date:
Lesson
It is critical for a Gender equity theme project to have a Gender specialist on board to monitor and ensure the attainment of all Gender action plan (GAP) targets. GAP monitoring was the responsibility of the project implementation unit, with support from social development specialists hired by the project implementation consultant. The project implementation consultancy ended in April 2015; after which the government was to fund the engagement of a social development specialist. The position was not filled due to lack of funds, resulting in reduced GAP monitoring and assessment.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
It is important to adjust project expectations based on context when preparing a district water supply project. This requires a thorough sector assessment of government institutional capacity and ability to implement policy reforms at national and local district levels with sufficient counterpart staff and budget, a risk-based analysis of local fragility and resilience factors, and a phased incremental approach outlined for critical actions.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
Performance monitoring and reporting on the implementation of the Gender action plan (GAP) need to be understood as mandatory activities to ensure they are completely undertaken. Implementation of the GAP was not successful in achieving all planned activities and targets. While 4 of the 5 activities were implemented, only 2 of the 10 targets were achieved. Ongoing monitoring could have improved the actions undertaken and attainment of targets. As women have a core role as clients, users, employees, and beneficiaries of water supply systems, GAP implementation should be strictly monitored.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
Project partnership agreements with government on human resources and funding are critical to effective implementation and sustainability. While initially the project national project implementation unit had issues on staffing, procurement, and implementation, these were resolved with incremental additional staffing, recruitment of a small core team of individual consultants, and restructuring to a subproject management unit. The non-recruitment of a social development specialist; to be funded by the government, affected the Gender action plan monitoring and planned survey update.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
More thoughtful planning and sustained monitoring are required when implementing new pilot approaches. Successful implementation of new approaches such as public-private partnerships, which involve government policy changes and reforms, would require realistic timelines, ongoing monitoring of political commitment, and adoption of risk management strategies that are responsive to change.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
Coordination and use of phased approach to key project activities will maximize project benefits. This would involve identifying opportunities at project design phase for integrating or combining under one contract interlinked activities, such as water system infrastructure investment and the planned O&M, to reduce risk of slippage and implementation delays.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
Sufficient funding must be ensured to cover all investment needs for rehabilitation and expansion of water supply infrastructure. This requires rigorous assessment of technical and institutional capacity (including for operation and maintenance or O&M) of the implementing agency and economic aspects (including life cycle costing) to determine whether to invest in a total new system at higher initial capital cost or to utilize parts of existing infrastructure to enable lower capital cost but likely higher levels of O&M costs.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
Lack of ownership of water users of project installations, which could jeopardize sustainability, demands appropriate action from the relevant government agencies. The project’s requirement of mandatory upfront cash collection for piped water supply connections, amounting to 5% of the estimated cost, was meant to generate ownership by the users. However, in many towns, the contribution was not made by the actual users but was raised by donations from community organizations, raising serious concerns about the efficacy of this provision and the eventual sustainability of the systems.

Project Number: 35173-013
Project Name: Third Small Towns Water Supply and Sanitation Sector Project
Report Date: