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Lesson
The involvement of well-trained self-help groups (SHGs), particularly comprising women, could help improve water bill collection as well as provide opportunities for job creation and women's empowerment. This was showcased by a good practice model established in Agartala. The model involved identifying capable women in the community, training them, and deploying them to cascade the training and establish a dedicated team on the ground.

Project Number: 35290–013, 35290–043
Project Name: North Eastern Region Capital Cities Development Investment Program (Tranche 3 and Multitranche Financing Facility)
Report Date:
Lesson
Specific attributes of the internal and external environments that could impact project Implementation need to be carefully considered and addressed in project design. For example, the construction of the water treatment plant in one site (Aizawl) faced challenges because of the involvement of multiple agencies, difficult terrain, and an environment prone to natural disasters. The project’s complexity warranted meticulous planning. The Completion and commissioning of the construction works should have been complemented by a public awareness campaign.

Project Number: 35290–013, 35290–043
Project Name: North Eastern Region Capital Cities Development Investment Program (Tranche 3 and Multitranche Financing Facility)
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Lesson
A comprehensive master plan combined with arrangements that put the upstream catchment management and lake management under single administrations can deliver lasting results.

Project Number: 44036-013
Project Name: Anhui Chao Lake Environmental Rehabilitation Project
Report Date:
Lesson
Investments with innovative design elements should include monitoring systems that can capture how these innovations have performed for wider dissemination and upscaling. Tackling nonpoint source (NPS) pollution through wetland construction and eco-compensation represents real innovation; however, the project completion report could have better outlined how these approaches worked in practice.

Project Number: 44036-013
Project Name: Anhui Chao Lake Environmental Rehabilitation Project
Report Date:
Lesson
Extensive consultations with government and stakeholders, including ger visits, surveys, and meetings, help in developing better project design. Involving the stakeholders at design stage up to implementation, and establishment of community groups in this project contributed substantially to its success. Specifically, the buy-in of stakeholders is critically important when the project involves introduction of new technology, innovative approaches, and pilot programs.

Project Number: 49113-001
Project Name: Managing Soil Pollution in Ger Areas through Improved On-site Sanitation Project
Report Date:
Lesson
A clear and well-defined operation and maintenance (O&M) mechanism established at an early stage of implementation strengthens the sustainability of on-site sanitation facilities piloted by the project. Hand-over of these facilities to community groups equipped with O&M manuals increases ownership and value to the wider public on the viability of the introduced technology.

Project Number: 49113-001
Project Name: Managing Soil Pollution in Ger Areas through Improved On-site Sanitation Project
Report Date:
Lesson
Appropriate contract packaging, stakeholder involvement in project preparation, and reliable cost estimates are of particular importance to successful project implementation. This project encountered several weaknesses in design and preparation that made implementation challenging.

Project Number: 43319-022
Project Name: Greater Mekong Subregion East-West Economic Corridor Towns Development Project
Report Date:
Lesson
A unified bill covering both water supply and sanitation services provides a practical approach to improving the revenue stream for wastewater management. Compared to water supply; it is often harder to collect tariffs for wastewater management services. The local water supply company in Medan; the capital city of the North Sumatra province; has provided a practical solution to this by installing a unified billing system for water supply and wastewater management services.

Project Number: 39071-013
Project Name: Metropolitan Sanitation Management and Health Project
Report Date:
Lesson
A narrow sector and geographic focus is more suitable for projects in the Federated States of Micronesia (FSM). In FSM, multistate and multisector projects bring added complexity and interdependence between institutions that do not otherwise have incentives to support each other. Future projects should consider a narrower focus in terms of sector and geographic scope, allowing for less dispersed efforts on physical and nonphysical project targets. This approach has been adopted for the ongoing Chuuk Water Supply and Sanitation Project.

Project Number: 35448-013
Project Name: Omnibus Infrastructure Development Project
Report Date:
Lesson
Lack of tariffs and insufficient operation and maintenance (O&M) budgets threaten the sustainability of water supply and sanitation facilities in FSM. The water supply and wastewater components are unlikely to be sustainable because of the unwillingness to charge for services, and the insufficiency of annual O&M budgets.

Project Number: 35448-013
Project Name: Omnibus Infrastructure Development Project
Report Date:
Lesson
Timelines for policy changes and major reforms should also be realistic, knowing that building understanding and ownership can take time and the passage of legislation can be a lengthy process. Two municipalities declined to participate in the project because of their objection to the transfer of ownership and management of assets to a state government agency.

Project Number: 35448-013
Project Name: Omnibus Infrastructure Development Project
Report Date:
Lesson
A well-thought-out project communications plan, backed by local capacity building, is needed for the successful implementation of projects in FSM. Information is often not widely shared in the FSM, and securing support for reforms can be particularly complex in this context. The Chuuk Public Utilities Corporation was able to effectively carry out its communications and outreach activities and secure support for reforms with the help of a well-defined operation, maintenance, and management contract. Project delays affected the momentum of activities in the other three states.

Project Number: 35448-013
Project Name: Omnibus Infrastructure Development Project
Report Date:
Lesson
The political economy of the country as well as of the local areas where projects are to be sited needs to be thoroughly understood and considered in the design of projects. The project assumptions that institutional and financial reforms would be adopted within a reasonable time frame and that demand for the improved water supply services could be established in Kosrae state proved false. Project preparation could have supported a more thorough understanding of the political economy, and the scope based on a stronger rationale and expressed demand.

Project Number: 35448-013
Project Name: Omnibus Infrastructure Development Project
Report Date:
Lesson
The ability of all participating utilities to successfully adopt and implement organizational changes to meet the project requirements should be assessed, with specialized external support in utility management provided as necessary.

Project Number: 35448-013
Project Name: Omnibus Infrastructure Development Project
Report Date:
Lesson
The requirement for counterpart funding to finance land acquisition and resettlement (LAR) should be clearly communicated to government counterparts during project preparation. Due to delayed and inadequate counterpart funds, particularly to support LAR, works were begun in several subprojects even before compensation payments were completed. This comprised noncompliance to ADB safeguards and caused the suspension of works in pertinent subprojects.

Project Number: 43319-022
Project Name: Greater Mekong Subregion East-West Economic Corridor Towns Development Project
Report Date: