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Lesson
Inadequate preparation at appraisal and readiness at approval caused the problems encountered during implementation. An urban development master plan and more importantly a detailed feasibility study to fully assess costs and alternatives was not in place prior to appraisal. As a result, the project required (i) further detailed studies during an extended initial implementation phase, and (ii) supplementary financing.

Project Number: 28314-013, 28314-023
Project Name: Sanitation and Drainage Project
Report Date:
Lesson
Schedule for implementation and financing. The WMG should have increased the wastewater tariff to raise the required funding instead of requiring the WUDDC to borrow more from domestic banks. The WUDDC�s audited financial reports indicate that its short-term indebtedness is much higher than the typical for such an enterprise. The more timely reallocation of unused loan proceeds could have achieved full utilization of the loan proceeds including savings on interest during construction.

Project Number: 34472-013
Project Name: Wuhan Wastewater Management
Report Date:
Lesson
Land acquisition and resettlement. Because of land use changes in updated urban development programs, the Luobuzui WWTP was relocated after the issuance of the land-use permit. Resettlement impacts were consequently different from those anticipated in the resettlement plans, and identification of a new WWTP site caused implementation delays and difficulties. The change mandated the adaptation of the associated wastewater collection system, which made resettlement more difficult.

Project Number: 34472-013
Project Name: Wuhan Wastewater Management
Report Date:
Lesson
The required tariff was accurately estimated at appraisal and was made a loan covenant to assure the Wuhan Urban Drainage Development Company's (WUDDC) financial autonomy. During project implementation, the tariff was adjusted but was still insufficient to achieve the goal set for the WUDDC. The delay in the tariff increase was not only due to lack of support from relevant government agencies, but mainly because of the Wuhan municipal government's (WMG) concerns on social stabilities caused by inflation and overall prices increases in recent years.

Project Number: 34472-013
Project Name: Wuhan Wastewater Management
Report Date:
Lesson
There were clear benefits to the involvement of the resident mission in supervision due to closer involvement and understanding of the local environment. In addition, project documents revealed that review missions in the early years of the project were not adequately apprised, by the PMU or consultants, of the seriousness of the project’s problems. The lesson from this is the need for (i) in-depth analysis by missions, and (ii) the establishment of mechanisms for consultants to prepare realistic reports to the PMU and ADB.

Project Number: 31197-013
Project Name: Community-Based Infrastructure Services Sector Project
Report Date:
Lesson
PVWU experience sharing is beneficial to effective implementation. Although guidelines were provided for the sanitation revolving fund, each PVWU had the flexibility to implement it differently. Sharing of experiences, especially at the beginning stages, could have contributed to a more streamlined and effective implementation of the community environmental sanitation improvement (CESI) program.

Project Number: 28315-013
Project Name: Third Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Sanitation credit scheme requires an exit strategy. The project foresaw the establishment of a sanitation credit scheme, financed by the project through a grant from the central government. However, it did not address what should happen with the grant money and potential revenues once the project was completed. This lack of clarity has made Provincial Viet Nam Women�s Unions (PVWUs) reluctant to continue the program by revolving the first batch of repaid credits and expanding it to other communities outside the original project area.

Project Number: 28315-013
Project Name: Third Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Nonrevenue water (NRW) reduction indicators need to be versified. Expressing the NRW levels in liters lost per connection per day, demonstrates a large variation in results. The best performing systems in terms of NRW ratios--NRW reduction targets are defined as the ratio of unbilled production versus total input capacity in m3/day--are not necessarily the lowest in absolute terms. To get a fundamental idea on actual performance, NRW results should at least be reported in ratios and absolute terms.

Project Number: 28315-013
Project Name: Third Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Water supply and sanitation coverage indicators need to be simplified. Monitoring coverage ratios requires the monitoring of two independent parameters: physical outputs and population growth. Sometimes this is complicated by a change in delineating the service area of the utilities. Nominal targets are therefore easier to monitor than ratios and are equally functional for assessing achievements.

Project Number: 28315-013
Project Name: Third Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
The introduction and enforcement of local regulations on sanitation and environment protection was not supported by the project nor included as a covenant. Although the introduction was still achievable, enforcement would need support from the project.

Project Number: 28315-013
Project Name: Third Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Appropriate monitoring indicators are required. A project framework or design monitoring framework should list SMART (i.e., specific, measurable, acceptable, relevant and time-bound) indicators that, as much as possible, are part of the specified agencies� established monitoring program, such as number of connections, water produced etc. Introducing new indicators should be accompanied by a strong support program because if agencies do not see the benefit of monitoring certain indicators, they will be unwilling to pay for collecting the data, such as the health indicators in this case.

Project Number: 28315-013
Project Name: Third Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Project outcome and outputs need resource allocation. The identification and procurement of small-scale sanitation improvements was not carried out through community participation as intended, but directly by provincial project management units (PPMUs). The strong investment focus and the PPMUs� lack of knowledge about community-based approaches should have been identified as risks and mitigated by the project design through resource allocation.

Project Number: 28315-013
Project Name: Third Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Lower-cost technologies have significant potential to improve public health. The very high cost of servicing small and isolated towns in PNG through reticulated WSS systems means that lower-cost alternatives should be considered. Water prices have risen and will rise further with the Independent Consumer and Competition Commission's (ICCC) regulatory contract with the Waterboard. This improves the commercial environment for the Waterboard, which it may be able to exploit if it can provide improved services more efficiently.

Project Number: 31467-013
Project Name: Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Targeting poor families with grant funds and low-cost technology makes good sense. The low cost sanitation and community awareness and health education (LC-CAHE) component was the most successful part of the project, despite cost overruns and reduced impact compared with the original targets. It combined low-cost infrastructure improvements with vitally needed information to improve awareness and understanding of the need for greater cleanliness and modern sanitation to improve public health. It also involved working with poor communities in a participatory manner to build commitment.

Project Number: 31467-013
Project Name: Provincial Towns Water Supply and Sanitation Project
Report Date:
Lesson
Only priority sites should be surveyed at project design. Identifying a short list, not a long list, of priority sites before PPTA starts is good practice. Frequently, executing agencies in Papua New Guinea (PNG) do not identify priority sites or undertake preliminary analysis, citing their lack of preparatory budgets or skills. This does not foster ownership and passes on responsibility to consultants. In this case, PPTA consultants were asked to survey 12 provincial towns, out of which only 2 were ultimately developed.

Project Number: 31467-013
Project Name: Provincial Towns Water Supply and Sanitation Project
Report Date: