Closer attention to the linkages (or the theory of change) between the provision of infrastructure and the resulting changes in social behavior and development outcomes may have been a more useful basis for project M&E, i.e., what were the behavior changes and could they be observed in project and non-project towns? This lesson applies more broadly to infrastructure projects that identify high level social outcomes and explicit behavior change for their longer-term success. While attention needs to be given to ensuring the delivery of complex infrastructure (which was the bulk of project financing), changes in social behavior are equally, if not, more complex and require just as much attention if development outcomes are to be achieved.
Third Provincial Towns Water Supply and Sanitation Project