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Lesson
Nonrevenue water will remain a neglected issue without serious government and development partner support and targeted project actions. The project’s high target levels for NRW, at 70%, reflected a low priority given by both government and ADB. There were no specific actions outlined in the project design to achieve reductions in NRW. Metering should have improved the ability to monitor and control losses. Although impressive results in metering were achieved, the priority appears to have been to improve collection efficiency rather than seriously address NRW.

Project Number: 40296-013, 45299-001
Project Name: Water Supply and Sanitation Sector Project
Report Date:
Lesson
A simplified monitoring and evaluation system, with direct reporting to the executing agency, would have led to better assessment of the project’s performance. The ability to evaluate project performance and benefits was seriously compromised when the collection of performance data was discontinued even though collection was required under the loan agreement. The PPMS for the project was complex and was maintained only for the duration of each loan’s implementation period.

Project Number: 40296-013, 45299-001
Project Name: Water Supply and Sanitation Sector Project
Report Date:
Lesson
Long-term engagement is needed to foster private sector participation in water supply provision. Along with other development partners, ADB has contributed significantly to the development of an enabling environment for private sector engagement in the provision of WSS services in Armenia. This would not have been possible without ADB’s long-term engagement in the sector through this project and other interventions. ADB support to draft the PPP law (approved in June 2019) and continuing support on regulations will further enhance the enabling environment.

Project Number: 40296-013, 45299-001
Project Name: Water Supply and Sanitation Sector Project
Report Date: