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Lesson
Consulting services for design, monitoring, supervision, and overall project management are important for timely procurement and implementation, and particularly for the complex DBO contracting modality, considering that government agencies in Bhutan are increasingly familiar with and prefer DBO

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
The transition of PWWs into independent corporate entities requires adequate preparation to ensure they have the capacity, technical and financial management skills, and resources for viability and sustainability. To support this transition, the PMU adopted a phased and practical approach, implementing vital actions with training and technical support. The PWWs developed business planning and financial reporting systems and adopted supervisory control and data acquisition systems. The PMU has identified the first PWWs that are considered ready for the next step as a corporate entity.

Project Number: 41403-013
Project Name: Urban Water Supply Project
Report Date:
Lesson
Establishing well-staffed and operational project management units (PMUs) and project implementation units (PIUs) as early as possible is essential for effective implementation. Timely recruitment and mobilization of project implementation consultants will also ensure that technical resources are in place to support the PMUs and PIUs. Delays in consultant recruitment and high turnover in specialized areas need to immediately addresses as these could adversely impact project activities.

Project Number: 41403-013
Project Name: Urban Water Supply Project
Report Date:
Lesson
Timely and close monitoring of safeguard implementation by trained project management staff and consultants minimizes disruption to communities and facilitates smooth implementation. A grievance redress mechanism was established across all three subprojects; but no grievances were officially recorded.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Collection of both quantitative and qualitative data on gender impacts need to be incorporated in the design of future community engagement initiatives. Such data should provide indications on how and to what degree the initiative reduces women's time poverty, improves their well-being, and boosts their ability to engage in productive activities.

Project Number: 43072-013
Project Name: South Tarawa Sanitation Improvement Sector Project
Report Date:
Lesson
The imposition of sewerage tariffs needs to be carefully thought out and based on a thorough study, as these could discourage low-income households from connecting to new sanitation services. Sewerage tariffs were proposed based on the “user pays” principle as one of two means to increase resources for the operation and maintenance of project facilities. However, sanitation services are overall viewed as a public good not suited to the "user pays" principle. Moreover, given the dire pre- project sanitation situation in South Tarawa, the principle may not work.

Project Number: 43072-013
Project Name: South Tarawa Sanitation Improvement Sector Project
Report Date:
Lesson
Well-planned integrated urban development investments—possibly including a South Tarawa-wide sewage collection and disposal system along with subsidized toilet and flushing facilities for low-income households— are necessary to substantially address the sanitation issue in South Tarawa. It was recognized from the outset that the project could only be the start of a comprehensive solution to the serious sanitation problem in South Tarawa.

Project Number: 43072-013
Project Name: South Tarawa Sanitation Improvement Sector Project
Report Date:
Lesson
Inadequate staffing levels and frequent staff turnovers make training efforts less effective and sustainable. Under their existing structures, all the key project agencies faced challenges due to the perennial shortage of key personnel, made worse by high staff turnover. Therefore, it has been essential for ADB to continually review staff skills and capabilities and corporate structures, and implement measures to fill capacity gaps.

Project Number: 43072-013
Project Name: South Tarawa Sanitation Improvement Sector Project
Report Date:
Lesson
The government needs to do more to provide leaderahip and guidance to infrastructure projects in Kiribati. The Project Steering Commitee, renamed in 2016 as the National Infrastructure Development Steering Committee, was set up to guide several other infrastructure projects aside from this one. Therefore, it can provide only limited support to the ADB project. Achieving the intended impacts of a major project such as ADB's requires regular and proactive direction from senior government representatives through all phases of the project.

Project Number: 43072-013
Project Name: South Tarawa Sanitation Improvement Sector Project
Report Date:
Lesson
To maximize impacts, community engagement components along with sufficient budget and post-project continuity plans need to be embedded in the design of projects that entail behavioral change. This project's community engagement component was designed and implemented as a broad-based outreach program to encourage behavioral change in personal waste disposal and hygiene, especially handwashing with soap, across all communities in South Tarawa.

Project Number: 43072-013
Project Name: South Tarawa Sanitation Improvement Sector Project
Report Date:
Lesson
Introducing any new procurement modality, such as the complex performance-based management contract (PBMC), creates implementation capacity issues. Initially, a water loss management contract under this project adopted the design-build–operate modality and was tendered out. Due to poor market response, the contract package was rebid. The executing agency (EA) modified the contract provisions to align with market needs and a PBMC package was successfully awarded in October 2016.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Data generation from multiple points, spread across several units and consulting teams, can affect the accuracy and timeliness of data collation. In 2006, the EA established several anticorruption and governance measures, including (i) public disclosure of the details of physical and financial progress and the results of all tenders on the project website, (ii) public audits of project works by field-level committees in every borough, and (iii) computer-aided redress of public grievances with a requirement to respond within 24 hours upon receipt of the complaint.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Imprest fund and direct payment procedures could impact timely advance fund payment, leading to delays. Direct payment and reimbursement procedure was used by the project until 2018. This was discontinued in accordance with the policy change of the Government of India. Disbursements were on track— from the first disbursement on 12 September 2014—and reached 88.3% of the revised loan amount by the end of the original loan closing date of 30 June 2019.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Weak financial management performance of executing agencies and systemic issues could affect timely compliance to covenants. Under this project, the covenants related to the annual project financial statements (APFSs) and audited entity financial statements (AEFSs) were fully complied with. However, submissions were delayed due to financial management and systemic issues. As a result, submission of annual audits conducted by statutory auditors appointed by the state government was likewise routinely delayed.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Assessment of risks related to tariff policy implementation needs to be included in the project preparatory tehnical assistance to ensure that these risks are addressed in the project design. The risk assessment in the design phase did not adequately discussethe feasibility of fully implementing the water tariff policy, and accordingly plan the mitigation measures.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date: