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Lesson
Continued timely adjustments in tariffs could make projects financially viable. The project financial reevaluation at completion concluded that the project was financially viable subject to continued timely adjustments in tariff. This has legal basis as Decree 124/2011/ND-CP allows WSCs to propose water tariffs in a tariff roadmap, which provincial governments approve. The tariff roadmaps of the participating WSCs included adjustments every two years. However, only one adjustment was made in 2019–2022 due to the impacts of COVID-19.

Project Number: 41456-043
Project Name: Water Sector Investment Program - Tranche 3
Report Date:
Lesson
The program provided the environment for private sector participation (PSP) in the sector, although this should only be seen as the start and not the conclusion. Further, independent power producers need to be contracted whenever possible, while carefully monitoring contingent liability risks. More PSP could be encouraged in water and wastewater operations,perhaps adopting franchise or concession arrangements, viability gap financing, or availability payments.

Project Number: 54151-001, 54151-003
Project Name: Palau Public Utilities Corporation Reform Program (Subprograms 1 and 2)
Report Date:
Lesson
Organizational interventions support and reinforce capacity building for institutional knowledge retention. For instance, organizational intervention, such as handover procedures and an operations manual developed as part of the DBO contract, combined with operation and maintenance staff training to ensure knowledge retention and sustained institutional strengthening in maintaining the operational standards for potable water supply prescribed by the Bhutan Drinking Water Quality Standard, 2016.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
The integration of urban and rural water supply systems ensures the delivery of improved and equitable water supply services to urban and rural residents in Chaonan district, which is ADB’s value addition to inclusive and balanced development. The institutional and tariff reforms have made services equitable and affordable to all. The tariff per ton charged to residents has been decreased by 40%, benefiting 1.41 million residents in Chaonan district. The formulation and design of the project can be replicated in similar rural and small-town water supply systems in the PRC.

Project Number: 46079-002
Project Name: Guangdong Chaonan Water Resources Development and Protection Demonstration Project
Report Date:
Lesson
Data generation from multiple points, spread across several units and consulting teams, can affect the accuracy and timeliness of data collation. In 2006, the EA established several anticorruption and governance measures, including (i) public disclosure of the details of physical and financial progress and the results of all tenders on the project website, (ii) public audits of project works by field-level committees in every borough, and (iii) computer-aided redress of public grievances with a requirement to respond within 24 hours upon receipt of the complaint.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
ADB needs to enhance project readiness and request the executing agency (EA) to take advance action during the project processing phase. Early-stage implementation pf this projecty was delayed because the EA did not take any advance action to implement before the loan agreement was signed. As a result, the loan closing date was extended for 18 months.

Project Number: 46079-002
Project Name: Guangdong Chaonan Water Resources Development and Protection Demonstration Project
Report Date:
Lesson
Water treatment plant designs, whether for rehabilitation or otherwise, that are not complete in the components needed to operate the project effectively and safely, could have inherent risks in terms of delays in completion of the project and delays in producing the economic benefits that was expected from the project. Therefore, it may be worthwhile, to carefully plan or consider all pertinent components in the design stage. This could only be done by pursuing an integrated approach.

Project Number: 52256-006
Project Name: Osh-Plotina Water Treatment Plant Chlorine Neutralization Unit
Report Date:
Lesson
The success of ADB's comprehensive approach to urban transformation covering infrastructure, human resources, and environmentalCapacity development was highly appreciated by the counterpart municipal government, providing the basis for replication in other similar contexts.

Project Number: 46062-002
Project Name: Gansu Baiyin Integrated Urban Development Project
Report Date:
Lesson
Adequate and timely consulting support is needed for the design and Implementation of a technical and vocational education and training (TVET) that will aupport secondary and adult skills education and employment services to ensure inclusive industrial transformation. This is especially when the government or the implementing agency lacks experience and capacity.

Project Number: 46062-002
Project Name: Gansu Baiyin Integrated Urban Development Project
Report Date:
Lesson
The involvement of well-trained self-help groups (SHGs), particularly comprising women, could help improve water bill collection as well as provide opportunities for job creation and women's empowerment. This was showcased by a good practice model established in Agartala. The model involved identifying capable women in the community, training them, and deploying them to cascade the training and establish a dedicated team on the ground.

Project Number: 35290–013, 35290–043
Project Name: North Eastern Region Capital Cities Development Investment Program (Tranche 3 and Multitranche Financing Facility)
Report Date:
Lesson
Early engagement with stakeholders and design of subsidy programs responsive to the needs of vulnerable groups could expedite the implementation of complex policy reforms. The success of this program highlights the importance of the government's continuing commitment in improving the performance and sustainability of the Palau Public Utilities Corporation.

Project Number: 54151-001, 54151-003
Project Name: Palau Public Utilities Corporation Reform Program 
Report Date:
Lesson
It is important to prepare meaningful monitoring frameworks with relevant and clearly defined indicators and targets to assess project effectiveness objectively. For example, the service area (Nuku’alofa water supply network or the overall Tongatapu island) to which the baseline data refer to are unclear (footnotes 16 and 17). In addition, the PCR noted that some of the gender indicators were outside of the project’s sphere of influence and could have been better defined.

Project Number: 42394-022
Project Name: Nuku'alofa Urban Development Sector Project
Report Date:
Lesson
More thoughtful planning and sustained monitoring are required when implementing new pilot approaches. Successful implementation of new approaches such as public-private partnerships, which involve government policy changes and reforms, would require realistic timelines, ongoing monitoring of political commitment, and adoption of risk management strategies that are responsive to change.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
Coordination and use of phased approach to key project activities will maximize project benefits. This would involve identifying opportunities at project design phase for integrating or combining under one contract interlinked activities, such as water system infrastructure investment and the planned O&M, to reduce risk of slippage and implementation delays.

Project Number: 44130-022
Project Name: District Capitals Water Supply Project
Report Date:
Lesson
Active involvement of line agencies from project inception stage until completion and handover to urban local bodies (ULBs) ensured effective asset transfer planning and budgeting for smooth operation and maintenance (O&M) and sustainability of asset. O&M has been designed into the project, with contractors required to submit to ULBs O&M manuals, technical data, troubleshooting methodologies, and rehabilitation and restoration of electro-mechanical systems. The O&M cell was instituted in August 2009 and was adequately staffed under the MFF.

Project Number: 38254-053
Project Name: North Karnataka Urban Sector Investment Program - Tranche 3
Report Date: