Sustainable Urban Transport Investment Program - Tranche 3

Meaningful targeted consultation is essential in ensuring that project-affected people’s needs are heard and addressed in project design and implementation and reduces the likelihood of an escalation of grievances and, consequently, of project costs. The public consultation approach proved inadequate in generating a full picture of potential project impacts. A house-to-house needs assessment and the conduct of focused group discussions could have provided deeper insights and more valuable inputs from the visually impaired affected persons.