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Lesson
Imprest fund and direct payment procedures could impact timely advance fund payment, leading to delays. Direct payment and reimbursement procedure was used by the project until 2018. This was discontinued in accordance with the policy change of the Government of India. Disbursements were on track— from the first disbursement on 12 September 2014—and reached 88.3% of the revised loan amount by the end of the original loan closing date of 30 June 2019.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Weak financial management performance of executing agencies and systemic issues could affect timely compliance to covenants. Under this project, the covenants related to the annual project financial statements (APFSs) and audited entity financial statements (AEFSs) were fully complied with. However, submissions were delayed due to financial management and systemic issues. As a result, submission of annual audits conducted by statutory auditors appointed by the state government was likewise routinely delayed.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Assessment of risks related to tariff policy implementation needs to be included in the project preparatory tehnical assistance to ensure that these risks are addressed in the project design. The risk assessment in the design phase did not adequately discussethe feasibility of fully implementing the water tariff policy, and accordingly plan the mitigation measures.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Introducing any new procurement modality, such as the complex performance-based management contract (PBMC), creates implementation capacity issues. Initially, a water loss management contract under this project adopted the design-build–operate modality and was tendered out. Due to poor market response, the contract package was rebid. The executing agency (EA) modified the contract provisions to align with market needs and a PBMC package was successfully awarded in October 2016.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Data generation from multiple points, spread across several units and consulting teams, can affect the accuracy and timeliness of data collation. In 2006, the EA established several anticorruption and governance measures, including (i) public disclosure of the details of physical and financial progress and the results of all tenders on the project website, (ii) public audits of project works by field-level committees in every borough, and (iii) computer-aided redress of public grievances with a requirement to respond within 24 hours upon receipt of the complaint.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
The value addition of mainstreaming gender equality in terms of capacity building and awareness raising, and ensuring the participation of women, maximizes project benefits for women. It gives them the opportunity to participate in activities related to urban and water sectors and to develop skills that will increase their livelihood and income-generating opportunities

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Time overruns could occur because of (i) the introduction of a new contracting modality that require longer lead time and stronger staff capacity, (ii) rebids due to the termination of nonperforming contracts, and (iii) challenges in the management of contractual disputes.

Project Number: 42267-026
Project Name: Rajasthan Urban Sector Development Program
Report Date:
Lesson
Implementing urban infrastructure and providing universal municipal services within growing towns face complex ground-level challenges hence requiring more time for implementation.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Adequate consideration of the legal and administrative contexts of projects and the need for participatory democratic processes is a must to ensure that the timelines for achieving compliance with tariff-related reform covenants are not ambitious, as the case with this project.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Attainment of project benefits not within the project scope but instead are dependent on external factors downgrades project performance evaluation. The design and monitoring indicators included household sewerage connections, which were not part of the subprojects’ scope but were provided by the respective urban local bodies (ULBs). This led to dependence on external factors in the accrual of project benefits, thus impacting the final evaluation.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Alignment with government programs is crucial to the success of projects and its individual components. Under the project, the executing agency successfully implemented initiatives in (a) property tax and widening the property tax net, (b) MIS installation, (c) adoption of new accounting procedures, (d) staff training for the operation and maintenance of urban infrastructure, and (e) online billing and collection systems for the water supply and sewerage services in the program urban local bodies. This success is attributed to the alignment of the initiatives with government programs.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Inappropriate design of performance-based maintenance contracts (PBMCs), including unrealistic performance parameters, and limited capacities and understanding of complex contract conditions by project implementers and the bidders alike could delay procurement and cause additional difficulties in project administration.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
It is particularly important for complex sector development programs to (i) better plan the completion timeline, (ii) avoid linking performance indicators to multiple targets, and (iii) include in the project scope components that will address major beneficiary needs (house service connections in this program) that would enhance program relevance. The weak institutional capacity of implementing agencies and water source sustainability affected the project’s effectiveness and sustainability. The gender equality and social inclusion design could also have been better aligned.

Project Number: 42267-026
Project Name: Rajasthan Urban Sector Development Program
Report Date:
Lesson
Early identification of the need for minor changes in gender and other indicators and aligning them with the performance indicators in the design and monitoring framework (DMF) strengthen the relevance of the gender action plan and other pertinent project component.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Source sustainability issues leading to disruptions in the water supply and contributing to increases in nonrevenue water and infrastructure leakage index consequently impact service delivery and monitoring.

Project Number: 42267-026
Project Name: Rajasthan Urban Sector Development Program
Report Date: