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Lesson
Project experience suggests that TA completion reports for the TA projects associated with the loans should be reviewed to derive lessons learned.

Project Number: 39015-042
Project Name: Tax Administration Reform and Modernization Project
Report Date:
Lesson
In introducing technological changes, business processes should be appropriately modified to suit emerging changes. The cooperation of business entities, including government agencies, should be solicited to streamline systems and procedures. The need to upgrade procedure manuals and expand ICT capability has been stressed in the PCR with which this validation concurs.

Project Number: 39015-042
Project Name: Tax Administration Reform and Modernization Project
Report Date:
Lesson
As automation, information technology systems, and business process improvements take time, particularly in developing countries, considerable pre-project initiatives should be advanced to educate, train, and improve skills of intended beneficiaries, mainly implementing and executing agencies.

Project Number: 39015-042
Project Name: Tax Administration Reform and Modernization Project
Report Date:
Lesson
Effective tax administration requires an effective automated registration, payment, collection, and monitoring system. Sharing the experience of other neighboring countries in implementing similar tax reforms and modernization will be helpful in further improving such systems.

Project Number: 39015-042
Project Name: Tax Administration Reform and Modernization Project
Report Date:
Lesson
Projects that require substantial pre-project awareness of new technological interventions and arrangements to include capacity-building elements into project preparatory technical assistance should be considered essential and built into project documents.

Project Number: 39015-042
Project Name: Tax Administration Reform and Modernization Project
Report Date:
Lesson
Extensive dialogue is needed, particularly for reforms that meet resistance, to facilitate better cooperation and implementation.

Project Number: 41544-022, 41544-082, 41544-084
Project Name: Investment Climate Improvement Program
Report Date:
Lesson
Construction on the proposed facility has not yet started. The inspection facility is planned to be delivered using alternative financing sources. Cross- border facilities such as this require both expert inputs from, and coordination between, various government agencies. This can be difficult to achieve in a timely manner. In addition, specialist skills are needed for designing and implementing such projects.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
Despite the safety features (e.g., barriers) built into the project, the increased speeds resulting from the new road will likely have an impact on both the frequency and severity of road traffic collisions. Collisions on the project road will need to be monitored carefully by MOTC (Ministry of Transport and Communications) during 2015 - 2020 in coordination with the police force and, if and when collisions start to occur, timely and appropriate remedial engineering measures may need to be put in place to counteract any increased risk.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
During construction of At-Bashy road, some disputes arose between the contractor and the local population, causing late completion of minor but essential works e.g. sidewalks and drainage. Information on these incidents was not promptly reported to all parties concerned. Not being fully aware of the situation, IPIG (Investment Projects Implementation Group) initially advised ADB that there was no need to extend the loan and grant closing period. However, when the extent of remaining works to be completed became apparent, an extension was provided. This issue was swiftly resolved.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
There is a need to ensure an appropriate level of public consultation during project development to enable the local population to have an input into project design and ensure greater'buy-in', which would likely result in fewer disputes between the contractor and local population.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
The final approval for constructing the At-Bashy access road was not provided until May 2013. The late addition of this component was part of the reason that the grant and loan closing date needed to be extended. Additional works of this magnitude should be identified, appraised, and approved at an earlier project stage to ensure completion of all works within the allotted period.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
Originally a total of $0.5 million was allocated to the capacity development component, but only $0.01 million was actually spent. Additional attention could have been given at appraisal to properly identify and cost each part of the capacity development component.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
In order to sustain project benefits it is critical that the project road is appropriately maintained. The frost heave cracking issue needs to be monitored by MOTC (Ministry of Transport and Communications) on an annual basis and, in order to prevent further widening, cracks must be filled as they appear. Whilst maintenance budgets have increased, MOTC needs to allocate further resources to protect the substantial investment in road infrastructure that has occurred on this road corridor over the last decade.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
The combination of high altitude, low temperatures during winter and frozen ground beneath the project road resulted in the appearance of frost heave cracks. Cracks have been filled in with bitumen but will reappear after each winter. The cracking issue needs to be monitored on an ongoing basis with cracks filled in as they appear. To minimize risk of further cracking, snow needs to be removed entirely from the roadbed and not merely left on shoulders, and weight limits for goods vehicles need to be strictly enforced to ensure undue stress is not placed on the project road.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
No new lessons

Project Number: 39676-023
Project Name: CAREC Regional Road Corridor Improvement Project
Report Date: