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Lesson
The government’s commitment to reforms to enhance accountability and transparency in use of public resources is essential for the success of social services delivery programs. The effectiveness of public expenditure can be improved by maintaining higher quality standards for services.

Project Number: 43496-013
Project Name: Social Services Delivery Program
Report Date:
Lesson
No new lessons.

Project Number: 41657-013
Project Name: Emergency Disaster Damage Rehabilitation (Sector) Project
Report Date:
Lesson
No new lessons.

Project Number: 38122-013
Project Name: Fiscal Management and Public Administration Reform Program
Report Date:
Lesson
Raising awareness of end-users is an important component of projects that streamline government administration. It helps increase demand for the systems, reduce misinformation, and support the overall change. The funding allocation to public awareness campaigns under the project could have been higher.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Information technologgy training for government agencies' staff was expensive. It may be more efficient in future procurement plans to have a separate package for training in basic information and communication technology, as there are many institutions in the country that provide these services.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Projects with significant information technology (IT) components require specific expertise in designing the software's technical specifications and bidding documents, and monitoring a software developer's work. The terms of reference for IT experts should have required candidates to have minimum experience in writing technical specifications for software development that were successfully tendered.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
It is unlikely that civil servants in the Kyrgyz Republic have the necessary incentives to manage complex projects as unremunerated, part-time project managers, even if they are highly competent. It is also unlikely that public procurement processes can be managed without specialized procurement skills. A fully dedicated project manager and a procurement specialist should have been appointed to the project.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Implementation of a single window for foreign trade is an extremely complex process that requires a long-term commitment and high-level support. It also requires continuous dialogue with all concerned government agencies to lower resistance to change, including by middle managers and operational staff. The project should have had a longer implementation period and should have included a stronger communication and change management component. A project administration manual and a design and monitoring framework (DMF) at an earlier stage could have helped expedite implementation.

Project Number: 41544-072
Project Name: Investment Climate Improvement Program System Support Project
Report Date:
Lesson
Local government reform is a complex undertaking, involving major changes in the regulatory framework, institutional arrangements, supporting infrastructure, and human capacity. It also requires a long-term perspective in both design and implementation. Thus, the government?s continuous commitment to reform, its ownership of the program, and collaborative support by the donor community are all necessary elements in designing local government reform through a programmatic approach.

Project Number: 39516-013, 39516-023
Project Name: Local Government Financing and Budget Reform Program Cluster
Report Date:
Lesson
The Economic Recovery Program (ERP) was developed in close consultation with the government and development partners such as the International Monetary Authority (IMF) and the World Bank through many joint missions, and was designed through a holistic approach. The ADB shared the policy matrix with the IMF and the World Bank and coordinated closely with them in the final design. The ADB also attended the Development Partnership Forum in the Maldives in March 2009 and held discussions with other key development partners.

Project Number: 39658-013
Project Name: Economic Recovery Program
Report Date:
Lesson
Institutionalizing change-management practices among those charged with implementing reforms - such as the efforts undertaken in the Economic recovery Program to provide staff with technical skills to implement new revenue measures at Ministry of Finance and Treasury - requires upgrading of technical and change-management competency. It is necessary to enable government to sustain capacity development programs beyond the life of a program (for example, by providing training experts, particularly to develop soft capacities).

Project Number: 39658-013
Project Name: Economic Recovery Program
Report Date:
Lesson
In addition to appropriate reform sequencing, ambitious and complex programs and projects are more likely to succeed if significant attention is given to building the capability and ownership of the relevant stakeholders. The Economic Recovery Program successfully tackled a wide range of issues in a short time, while also contributing significantly to developing capacity at the Ministry of Finance and Treasury.

Project Number: 39658-013
Project Name: Economic Recovery Program
Report Date:
Lesson
A key consideration in sequencing is that legislative and regulatory reforms require changes in the capacity of institutions, meaning policy and rules; in the organizations charged with implementation; and in the abilities and management practices of responsible government officers. This cascade of legislative and regulatory requirements - from institutions to organizations to people - would seem to provide a strategic sequence for reforms, but, in practice, this is not a linear sequence. Rather, people - officials and stakeholders - are involved from the outset of the reform process.

Project Number: 39658-013
Project Name: Economic Recovery Program
Report Date:
Lesson
The Economic Recovery Program (ERP) comprised 59 policy actions - 39 for the first tranche and 20 for the second tranche. The total number of policy actions under the ERP was significantly large and represented a challenge in terms of monitoring and implementation. The number of policy measures should be limited so that ADB can monitor compliance with them effectively throughout the program.

Project Number: 39658-013
Project Name: Economic Recovery Program
Report Date:
Lesson
Building institutional memory strengthens the success of the implementation. Programs of this nature could not deliver the desired outcomes unless the program directorate achieves continuity of staff over the implementation period.

Project Number: 36308-013, 36308-023
Project Name: Assam Governance and Public Resource Management Sector Development Program
Report Date: