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Lesson
Assessment of risks related to tariff policy implementation needs to be included in the project preparatory tehnical assistance to ensure that these risks are addressed in the project design. The risk assessment in the design phase did not adequately discussethe feasibility of fully implementing the water tariff policy, and accordingly plan the mitigation measures.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Data generation from multiple points, spread across several units and consulting teams, can affect the accuracy and timeliness of data collation. In 2006, the EA established several anticorruption and governance measures, including (i) public disclosure of the details of physical and financial progress and the results of all tenders on the project website, (ii) public audits of project works by field-level committees in every borough, and (iii) computer-aided redress of public grievances with a requirement to respond within 24 hours upon receipt of the complaint.

Project Number: 42266-013, 42266-023
Project Name: Kolkata Environmental Improvement Investment Program - Tranche 1
Report Date:
Lesson
Inadequate consideration of climatic constraints,working seasons in the project sites, difficult terrain, and availability of experienced local labor and construction materials can cause construction delays with implications on project implementation periods and costs .

Project Number: 37143-033
Project Name: North Eastern States Roads Investment Program - Project 2 and Multitranche Financing Facility
Report Date:
Lesson
Implementing urban infrastructure and providing universal municipal services within growing towns face complex ground-level challenges hence requiring more time for implementation.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Alignment with government programs is crucial to the success of projects and its individual components. Under the project, the executing agency successfully implemented initiatives in (a) property tax and widening the property tax net, (b) MIS installation, (c) adoption of new accounting procedures, (d) staff training for the operation and maintenance of urban infrastructure, and (e) online billing and collection systems for the water supply and sewerage services in the program urban local bodies. This success is attributed to the alignment of the initiatives with government programs.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
It is particularly important for complex sector development programs to (i) better plan the completion timeline, (ii) avoid linking performance indicators to multiple targets, and (iii) include in the project scope components that will address major beneficiary needs (house service connections in this program) that would enhance program relevance. The weak institutional capacity of implementing agencies and water source sustainability affected the project’s effectiveness and sustainability. The gender equality and social inclusion design could also have been better aligned.

Project Number: 42267-026
Project Name: Rajasthan Urban Sector Development Program
Report Date:
Lesson
Attainment of project benefits not within the project scope but instead are dependent on external factors downgrades project performance evaluation. The design and monitoring indicators included household sewerage connections, which were not part of the subprojects’ scope but were provided by the respective urban local bodies (ULBs). This led to dependence on external factors in the accrual of project benefits, thus impacting the final evaluation.

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
The value addition of mainstreaming gender equality in terms of capacity building and awareness raising, and ensuring the participation of women, maximizes project benefits for women. It gives them the opportunity to participate in activities related to urban and water sectors and to develop skills that will increase their livelihood and income-generating opportunities

Project Number: 38254-013, 38254-063
Project Name: North Karnataka Urban Sector Investment Program (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
A holistic approach to developing tourism attractions, with the necessary infrastructure, can be encouraged to ensure that expected outcomes and impacts are achieved.

Project Number: 40648-013, 40648-037
Project Name: Infrastructure Development Investment Program for Tourism (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
In selecting subprojects and project timelines, it is important, right at the design stage, to consider the Implementation complexity, experience of the executing agency, availability of specialized contractors, and available working season. Delays in the execution of subprojects under this tranche occurred due to adverse weather conditions at construction sites and the difficult work terrain.

Project Number: 40648-034
Project Name: Infrastructure Development Investment Program for Tourism - Tranche 3
Report Date:
Lesson
The selection of subprojects and project timeliness need to consider the Implementation complexity (such as topography, adverse weather conditions at the construction site, and the need for specialized experts), experience of the executing agency, availability of specialist contractors, and available working seasons.

Project Number: 40648-013, 40648-037
Project Name: Infrastructure Development Investment Program for Tourism (Tranche 4 and Multitranche Financing Facility)
Report Date:
Lesson
Aligning the program/project scope, investment size, and safeguards arrangements to the existing capacities and resources of executing implementting agencies is a must for successful program/project Implementation.

Project Number: 35290–013, 35290–043
Project Name: North Eastern Region Capital Cities Development Investment Program (Tranche 3 and Multitranche Financing Facility)
Report Date:
Lesson
Specific attributes of the internal and external environments that could impact project Implementation need to be carefully considered and addressed in project design. For example, the construction of the water treatment plant in one site (Aizawl) faced challenges because of the involvement of multiple agencies, difficult terrain, and an environment prone to natural disasters. The project’s complexity warranted meticulous planning. The Completion and commissioning of the construction works should have been complemented by a public awareness campaign.

Project Number: 35290–013, 35290–043
Project Name: North Eastern Region Capital Cities Development Investment Program (Tranche 3 and Multitranche Financing Facility)
Report Date:
Lesson
Adequate operation and maintenance (O&M) allocations, supported by feasible, long-term financing plans, are necessary to ensure the sustainability of project facilities and benefits. Furthermore, effective O&M planning is required for effective utilization of the assets and provisions for improved service delivery to citizens.The O&M of the constructed plants, landfills, and other subprojects in the program cities lacked operational governance, proper record keeping, and manpower planning, which started in project 1 affecting the subsequent projects.

Project Number: 35290–013, 35290–043
Project Name: North Eastern Region Capital Cities Development Investment Program (Tranche 3 and Multitranche Financing Facility)
Report Date:
Lesson
The involvement of well-trained self-help groups (SHGs), particularly comprising women, could help improve water bill collection as well as provide opportunities for job creation and women's empowerment. This was showcased by a good practice model established in Agartala. The model involved identifying capable women in the community, training them, and deploying them to cascade the training and establish a dedicated team on the ground.

Project Number: 35290–013, 35290–043
Project Name: North Eastern Region Capital Cities Development Investment Program (Tranche 3 and Multitranche Financing Facility)
Report Date: