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Lesson
Establishing well-staffed and operational project management units (PMUs) and project implementation units (PIUs) as early as possible is essential for effective implementation. Timely recruitment and mobilization of project implementation consultants will also ensure that technical resources are in place to support the PMUs and PIUs. Delays in consultant recruitment and high turnover in specialized areas need to immediately addresses as these could adversely impact project activities.

Project Number: 41403-013
Project Name: Urban Water Supply Project
Report Date:
Lesson
Institutional arrangements to implement mandatory safeguard polices and reporting systems and gender action plans need to be established in the initial stages of the project. This is to avoid potential delays which could adversely impact project adherence to social and environmental safeguards and gender equality results. Adequate human, rechnical, and budgetary resources and strict monitoring by the PMU and ADB are required to ensure compliance.

Project Number: 41403-013
Project Name: Urban Water Supply Project
Report Date:
Lesson
Managing implementation during emergency situations requires a flexible and adaptive approach. Amod the COVID-19 pandemic, PMU and PIU systems were based on (i) adjusted work practices, (ii) limited staff movements and restrictions on international and national travel, (iii) changes in consultant resource use and approach, (iv) supplier delays and reduced contractor capacity, and (v) assessments of the impact on implementation timelines, and planning extensions, as required.

Project Number: 41403-013
Project Name: Urban Water Supply Project
Report Date:
Lesson
The transition of PWWs into independent corporate entities requires adequate preparation to ensure they have the capacity, technical and financial management skills, and resources for viability and sustainability. To support this transition, the PMU adopted a phased and practical approach, implementing vital actions with training and technical support. The PWWs developed business planning and financial reporting systems and adopted supervisory control and data acquisition systems. The PMU has identified the first PWWs that are considered ready for the next step as a corporate entity.

Project Number: 41403-013
Project Name: Urban Water Supply Project
Report Date:
Lesson
Extensive upstreamCapacity development is required to address municipalities and contractors’ limited capacities and understanding of complex design, build, and operate (DBO) contracts. Those limitations delayed the procurement and implementation of the wastewater treatment plant (WWTP) contract under this project.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Appropriate metrics need to be ensured for each level of the results chain. The output indicators measured outcomes or benefits rather than the physical interventions contracted. That impacted the measurement of output performance during implementation.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Engineering designs that do not include a proper sludge disposal system in the WWTP design could create long-term challenges. This was resolved under this project through engineering redesign. Potential long-term environmental sustainability issues were consequently avoided

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Inappropriate implementation arrangements could lead to significant implementation challenges. Implementation by thromdes created ground-level coordination challenges among multiple institutions that could have been avoided by restructuring implementation arrangements

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Consulting services for design, monitoring, supervision, and overall project management are important for timely procurement and implementation, and particularly for the complex DBO contracting modality, considering that government agencies in Bhutan are increasingly familiar with and prefer DBO

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Timely and close monitoring of safeguard implementation by trained project management staff and consultants minimizes disruption to communities and facilitates smooth implementation. A grievance redress mechanism was established across all three subprojects; but no grievances were officially recorded.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Timely processing of changes in scope, implementation, and disbursement arrangements strengthen implementation and enhance project relevance.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Organizational interventions support and reinforce capacity building for institutional knowledge retention. For instance, organizational intervention, such as handover procedures and an operations manual developed as part of the DBO contract, combined with operation and maintenance staff training to ensure knowledge retention and sustained institutional strengthening in maintaining the operational standards for potable water supply prescribed by the Bhutan Drinking Water Quality Standard, 2016.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Budget allocations and actual expenditures to continually achieve project objectives are an indication of its sustainability. As there was a general lack of a strong legal framework or related reform to support the sustainability of the project, ADB should have used information on budget allocations and actual expenditure for the higher education sector after project implementation to more substantially confirm the sustainability of the project’s results.

Project Number: 43007-023
Project Name: Higher Education Reform Project
Report Date:
Lesson
It is important to include in the design and monitoring framework (DMF) the extent to which capacity-building activities improve trainees' perception of their capacity to perform project-related tasks to gauge the effectiveness of such activities. Most project activities were capacity building. However, DMF targets measuring capacity-building activities were limited to the number of trainees reached which was purely informational for project accountability.

Project Number: 43007-023
Project Name: Higher Education Reform Project
Report Date:
Lesson
Changes in scope could cause a lack of alignment between outcomes and outputs in the project’s results chain. The outcome target indicator for the increased number of disadvantaged students enrolled in HEIs was not linked to the output activity and indicator that the project design intended. By associating an outcome target with a potential output activity that can contribute to its achievement, project implementation activities would be purposeful.

Project Number: 43007-023
Project Name: Higher Education Reform Project
Report Date: