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Lesson
Timely processing of changes in scope, implementation, and disbursement arrangements strengthen implementation and enhance project relevance.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Appropriate metrics need to be ensured for each level of the results chain. The output indicators measured outcomes or benefits rather than the physical interventions contracted. That impacted the measurement of output performance during implementation.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Organizational interventions support and reinforce capacity building for institutional knowledge retention. For instance, organizational intervention, such as handover procedures and an operations manual developed as part of the DBO contract, combined with operation and maintenance staff training to ensure knowledge retention and sustained institutional strengthening in maintaining the operational standards for potable water supply prescribed by the Bhutan Drinking Water Quality Standard, 2016.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Engineering designs that do not include a proper sludge disposal system in the WWTP design could create long-term challenges. This was resolved under this project through engineering redesign. Potential long-term environmental sustainability issues were consequently avoided

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Inappropriate implementation arrangements could lead to significant implementation challenges. Implementation by thromdes created ground-level coordination challenges among multiple institutions that could have been avoided by restructuring implementation arrangements

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Consulting services for design, monitoring, supervision, and overall project management are important for timely procurement and implementation, and particularly for the complex DBO contracting modality, considering that government agencies in Bhutan are increasingly familiar with and prefer DBO

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Timely and close monitoring of safeguard implementation by trained project management staff and consultants minimizes disruption to communities and facilitates smooth implementation. A grievance redress mechanism was established across all three subprojects; but no grievances were officially recorded.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Extensive upstreamCapacity development is required to address municipalities and contractors’ limited capacities and understanding of complex design, build, and operate (DBO) contracts. Those limitations delayed the procurement and implementation of the wastewater treatment plant (WWTP) contract under this project.

Project Number: 44240-013
Project Name: Urban Infrastructure Project
Report Date:
Lesson
Clear identification and selection of appropriate performance target indicators during the project design stage supports the achievement of a project’s intended outcome. Adequate technical assessment on outcome and output target indicators facilitates clear tracking and measure of project’s achievement at completion. Furthermore, the importance of target indicators and its consistency between outcome and output statements are essential to demonstrate the project results.

Project Number: 44240-014
Project Name: Thimphu Road Improvement Project
Report Date:
Lesson
The provision of technical assistance to support the project preparatory stage and capacity of the executing and implementing agencies enhances the quality of project administration. For example, building the capacity skill set of agencies on financial and procurement management prior to the onset of a project would benefit the timely execution of procurement activities and civil works. This helps in reducing any potential risk that could arise because of delayed start-up and/or implementation.

Project Number: 44240-014
Project Name: Thimphu Road Improvement Project
Report Date:
Lesson
Continuous consultations with communities throughout the project cycle are important for meaningful adaptations in project design and avoidance of conflicts during implementation. The Thimphu thromde used its own resources to conduct consultation and participation activities, which included national television announcements, public information campaigns including to building owners prior to construction, and community monitoring meetings. Consultations with road users post-implementation helped confirm the perceived projects benefits.

Project Number: 44240-014
Project Name: Thimphu Road Improvement Project
Report Date:
Lesson
Dependence on consulting services hired under a separate ongoing ADB-funded project can cause coordination problems and unnecessary delays. For instance, the submission of this project’s 2018 semiannual environment monitoring reports was delayed because of lack of dedicated attention. Better management of the consultants by the project management unit would have helped achieve the intended efficiency.

Project Number: 44240-014
Project Name: Thimphu Road Improvement Project
Report Date:
Lesson
Institutional continuity, through the retention of project staff throughout implementation, is crucial to project success. Most of the EA and IA staff were retained throughout the project implementation period. The resulting institutional continuity tremendously helped the successful completion of the project.

Project Number: 44240-014
Project Name: Thimphu Road Improvement Project
Report Date:
Lesson
Diligent project financial monitoring enables savings to be identified at an early stage, making it possible for additional components to be undertaken thereby improving project results and benefits. The project's executing and implementing agencies identified some savings after the award of two original works packages. This enabled an additional works package to be prepared, procured, and executed within the extended implementation period.

Project Number: 44240-014
Project Name: Thimphu Road Improvement Project
Report Date:
Lesson
Government resource mobilization efforts to raise supplementary funds to meet the cost of additional components outside the project scope demonstrate its ownership of and commitment to the project and increase the resulting benefits. Footpaths for the road widening works were not included in the original road design but were constructed by the Thimphu thromde using parallel financing. The footpaths enhanced the road design and improved road safety.

Project Number: 44240-014
Project Name: Thimphu Road Improvement Project
Report Date: