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Lesson
As automation, information technology systems, and business process improvements take time, particularly in developing countries, considerable pre-project initiatives should be advanced to educate, train, and improve skills of intended beneficiaries, mainly implementing and executing agencies.

Project Number: 39015-042
Project Name: Tax Administration Reform and Modernization Project
Report Date:
Lesson
Extensive dialogue is needed, particularly for reforms that meet resistance, to facilitate better cooperation and implementation.

Project Number: 41544-022, 41544-082, 41544-084
Project Name: Investment Climate Improvement Program
Report Date:
Lesson
Originally a total of $0.5 million was allocated to the capacity development component, but only $0.01 million was actually spent. Additional attention could have been given at appraisal to properly identify and cost each part of the capacity development component.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
In order to sustain project benefits it is critical that the project road is appropriately maintained. The frost heave cracking issue needs to be monitored by MOTC (Ministry of Transport and Communications) on an annual basis and, in order to prevent further widening, cracks must be filled as they appear. Whilst maintenance budgets have increased, MOTC needs to allocate further resources to protect the substantial investment in road infrastructure that has occurred on this road corridor over the last decade.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
The combination of high altitude, low temperatures during winter and frozen ground beneath the project road resulted in the appearance of frost heave cracks. Cracks have been filled in with bitumen but will reappear after each winter. The cracking issue needs to be monitored on an ongoing basis with cracks filled in as they appear. To minimize risk of further cracking, snow needs to be removed entirely from the roadbed and not merely left on shoulders, and weight limits for goods vehicles need to be strictly enforced to ensure undue stress is not placed on the project road.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
Construction on the proposed facility has not yet started. The inspection facility is planned to be delivered using alternative financing sources. Cross- border facilities such as this require both expert inputs from, and coordination between, various government agencies. This can be difficult to achieve in a timely manner. In addition, specialist skills are needed for designing and implementing such projects.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
Despite the safety features (e.g., barriers) built into the project, the increased speeds resulting from the new road will likely have an impact on both the frequency and severity of road traffic collisions. Collisions on the project road will need to be monitored carefully by MOTC (Ministry of Transport and Communications) during 2015 - 2020 in coordination with the police force and, if and when collisions start to occur, timely and appropriate remedial engineering measures may need to be put in place to counteract any increased risk.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
During construction of At-Bashy road, some disputes arose between the contractor and the local population, causing late completion of minor but essential works e.g. sidewalks and drainage. Information on these incidents was not promptly reported to all parties concerned. Not being fully aware of the situation, IPIG (Investment Projects Implementation Group) initially advised ADB that there was no need to extend the loan and grant closing period. However, when the extent of remaining works to be completed became apparent, an extension was provided. This issue was swiftly resolved.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
There is a need to ensure an appropriate level of public consultation during project development to enable the local population to have an input into project design and ensure greater'buy-in', which would likely result in fewer disputes between the contractor and local population.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
The final approval for constructing the At-Bashy access road was not provided until May 2013. The late addition of this component was part of the reason that the grant and loan closing date needed to be extended. Additional works of this magnitude should be identified, appraised, and approved at an earlier project stage to ensure completion of all works within the allotted period.

Project Number: 42399-013
Project Name: CAREC Transport Corridor I (Bishkek-Torugart Road) Project 2
Report Date:
Lesson
No new lessons

Project Number: 39676-023
Project Name: CAREC Regional Road Corridor Improvement Project
Report Date:
Lesson
Despite an improvement in the business environment, firms in the Kyrgyz Republic have had limited progress in developing new productive capabilities

Project Number: 41544-022
Project Name: Investment Climate Improvement Program
Report Date:
Lesson
Implementation of institutional reforms under the program was more effective and efficient when there was an adequate and detailed blueprint with clear and measurable results indicators, as well as where project-type implementation arrangements were in place to facilitate the change process (e.g., the business registration system or the new inspection process for tax administration were supported by detailed blueprints and financed through investment projects). The $2.9 million grant approved under the program cluster was thus very useful.

Project Number: 41544-022
Project Name: Investment Climate Improvement Program
Report Date:
Lesson
It is problematic to use a country's overall position in the Doing Business report to monitor progress in improving the business environment and overall competitiveness. The report has been subject to criticism and methodological problems have been identified. Its usefulness for monitoring progress in similar programs lies more in monitoring the country's performance over time - particularly in indicators that are not sensitive to the representative case used by the World Bank team - rather than measuring progress against other economies.

Project Number: 41544-022
Project Name: Investment Climate Improvement Program
Report Date:
Lesson
Some of the functions of an electronic tax administration system cannot be effectively used without certain external preconditions. In particular, automated payment and collection functions require an effective electronic payments system operated by the financial sector and an effective treasury system. These conditions are still not fully present in the Kyrgyz Republic, which limited the project's outcome._x005F_x000D__x005F_x000D_Tax administrations (or any other organization) should not overly rely on external experts to develop and maintain software.

Project Number: 39015-042
Project Name: Tax Administration Reform and Modernization Project
Report Date: